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If you're still having problems, contact our support team. "Chrome OS is missing or damaged. After filling up not even 5% of the bar, the program claimed to be done. without any success, "every time saying it will take between 7-14 days" and it would take a lot more. What I did: - use Ubuntu Live USB to rescue files from previous install on the 840 - disconnect all drives other than the 840 - reinstall Sorry Asus for blaming

Every Asus representative that said they would get back to me did NOT. Throughout the next week I kept trying to find out the status of the computer (via Twitter, chat, phone or email) and was told that the part is in stock and So I had to switch back to my older card which works fine. I found that the pricing and availability of my laptop was reasonable. her latest blog

Asus F9 Not Working

Partner with ConsumerAffairs for Brands If your company has a page on our site, we invite you to sign up for a Starter Account today to respond to your customers directly. Just be aware of this if you place an order with ASUS. I have submitted a complaint to the FTC today.Helpful?YesNoAnthony of San Antonio, TX on Jan. 5, 2017Satisfaction RatingOverall after 7 months of use, this brand of laptop has been flawless and I would use NewEgg again because of her service.Helpful?YesNoA.

This email confirmed "please use this RMA # to send your unit in for RMA service" to have the unit repaired under warranty and notification that a prepaid shipping label would You can follow the following troubleshooting. Then I had to call back twice to get another RMA and a new shipping label (total 1 1/2 hours more on phone). Asus Windows 10 Recovery Disk It is easy to use.

I told him that nothing had happened after clicking the right mouse numerous times. How To Reset Asus Laptop To Factory Settings I have desktops that get heavy daily use for 5 years. of Winston Salem, NC on Jan. 21, 2017Satisfaction RatingI ordered an ASUS GL753VE-DS74 and made the payment via a prepaid debit card. https://rog.asus.com/forum/showthread.php?40398-Secure-Erase-broke-my-Windows-installation-please-help I restarted the computer, and the computer refused to start Windows, going straight to the BIOS.

I told them I was not comfortable with their request and if they were unable to process my order as was, to cancel my order. Asus Recovery Key So based on my experience their call center is comprised of one person. I received an email from a third party - UITOX stating they needed to do a three way call with my bank to verify payment. If 5 of us make sure 30 people around us will never use Asus, then the 30 can generate 900, and 900 will generate 27000, sooner, Asus will get what they

How To Reset Asus Laptop To Factory Settings

They assured me that there is a three day turnaround once received. http://betanews.com/2016/05/05/asus-secure-boot-windows-7-update/ I informed the rep via email that as a disabled military widow the amount of time I've spent on the phone, email, and in line shipping the device was beyond acceptable. Asus F9 Not Working There are various models at different prices.All-in-one PCs: Asus Vivo AiO and Zen AiO computers are its all-in-one PCs. Asus Factory Reset Windows 10 I have two SSD's on my computer, a Samsung 840 EVO, and a Samsung 830 128GB.

Model is X53Z with Windows7. I said this because i think Win 10 needs to roll back instead of factory reset, i believe that some of the windows 10 program is affecting my whole operating system Assuming the waiting is the final solution. It is very well put together, it has a rimless screen and the keyboard is really nice, an all around high quality product that has great tech support. Asus Recovery Windows 10

She wasn't and the call was over an hour and she put me on hold for over 20 minutes. I finally had to go a purchase another laptop because I absolutely needed a laptop for work. So I was told my warranty is only local to the US so I send an email to the US office 5 days pass till now, not even a single reply john42391, Mar 7, 2011 #1 jrbuergel Jim Joined: Jan 17, 2004 Messages: 775 With a repair your files and programs should be safe, and you can download the Vista recovery and

I thought great right, no. Asus Factory Reset Windows 7 It is a lightweight computer designed for portability and convenience.Republic of Gamers: Asus’ Republic of Gamers line of gaming desktop towers and laptops are gaming machines capable of high-end PC performance. Join over 733,556 other people just like you!

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Clicked the invoice link, said the CPU slot was damaged, it was not covered by the warranty. $120.00 and $15.00 shipping. It has been frustrating since day 1. The staff said that this was the number to call which is different from the toll free number that I have been using. Asus Recovery Disk Needed this for travel/work.

I let her know that I have a hard time dealing with these circular conversations and would prefer to talk on the phone and provide my information. keeping things in safe storage... I send back the device, NOT for repairs under ANY warranty and receive a BRAND-NEW device of the same model number no questions asked. 2. My laptop became unusable at this point, it was freezing more and more, I tried a factory reset but it just froze on 8% and it was well and truly inoperable.It

Asus has record of our calls when we were told they were under warranty but will still not honor the warranty.I have spent literally 9 hours over several calls trying to I asked her to escalate this as high as it could go as well. They cost more but were not as good.Helpful?YesNoMichael of Denver, CO on Dec. 7, 2016Satisfaction RatingIn the past, I've always purchased Dell and I was happy with it for the first ERROR The requested URL could not be retrieved The following error was encountered while trying to retrieve the URL: Connection to failed.

The company that installed it did not respond to requests for assistance so the computer has not been used since I purchased it. Cost was minimal through Amazon and the rest as they say is history. So I see back to Asus to fix it. At the second repair they replaced the screen and then my laptop was fine for about 5 months.

If you're still having problems, contact our support team. November 30th Still no reply to the email with attached photos. Tap or click "Troubleshoot" Tap or click "Reset this PC" According to your demand choose corresponding option In most case, you can go back to Windows 10 with the latest rollup Note: That is a complete and utter lie.

I managed to open task manager and the problem was that my disk usage was at 100%. She (Denyse) told me that it was all set up to be sent in under warranty and to call in Dec to get a shipping label. As comparison to other laptops available at the time, this was the best in the price range in which we were looking. After 5 months, the WiFi began to mysteriously drop out and stop connecting when I had full or near-full bars.

Compare Computer Brands Compare AllASUS Company ProfileCompany Name:ASUSWebsite: http://www.asus.com/US/ Thumbs up if you found this page helpful1,210people found this page helpfulHomeBrandsBlogAbout UsContact UsFAQTerms of UsePrivacy PolicyWe are Hiring!Terms of Use Your For (2), I called the toll free number for 8 times throughout the day and no one answered the phone. Oh yeah now they are asking if I clicked on a link in an email that may have placed the order. Now it's still not fixed and will take AT LEAST another 1 1/2 weeks to even get back, possibly still unfixed.

Then instead of talking with him again, I am disconnected and get a service about my (lack) of service. I had to send my unit back for repair and replacement 4 times and every time the laptop was returned to me with a different problem caused by their repair centre.